Shipping and delivery


For any order placed on the website before 12pm, shipping is done the same day, otherwise the next day.

For orders placed on Saturdays, Sundays and public holidays, shipping will take place on the next working day.

Your order is delivered by Colissimo , a service of La Poste, or La Poste tracked letter if its weight is less than 250 g.

The delivery costs are offered for all shipments in metropolitan France and Monaco, to home or to a collection point (post office or Pickup relay).

The delivery times indicated below are not guaranteed during certain periods of high activity, such as sales periods.

Colissimo delivery in mainland France (including Corsica) and Monaco

  • Free delivery on all purchases

  • Delivery within 48 hours (i.e., 2 working days), according to La Poste's instructions, for an address in metropolitan France or Monaco.

    Colissimo delivery in Belgium

    • Delivery costs: €12
    • Delivery time : 2 to 3 business days, according to La Poste's instructions.

    Colissimo delivery to Luxembourg

    • Delivery costs: €12
    • Delivery time : 3 to 4 business days, according to La Poste's instructions.

    Colissimo delivery in Europe

    (excluding the United Kingdom, Switzerland, Belgium and Luxembourg)

    • Delivery costs: €16
    • Delivery time : 3 to 4 business days, according to La Poste's instructions.


    Colissimo delivery in mainland France (including Corsica) and Monaco

    Home delivery — Free delivery on all orders

    Your parcel will be delivered to you personally or placed directly in your mailbox. If it is too large, it will be available for collection at your local post office. Your parcel will be held there for 15 days from the first delivery attempt. After this period, it will be returned to the sender. In all cases, you will be notified. by email 24 hours before delivery of your package.

    At the post office — Free delivery on all orders

    You can choose the post office where you want to receive your parcel (without the postman first attempting to pick it up at your home). A network of 10,000 Colissimo points Delivery is available in mainland France, Corsica, and Monaco. You will be notified when your parcel is available. by email and SMS , with a notification that it is available allowing you to collect it within a period of 10 working days . After this period, the package will be returned to the sender.

    From a retailer — Free delivery on all orders

    You can select one of the many partner retailers near your home, workplace, or holiday destination. You will be notified. via email and SMS as soon as your package is ready, and you will have 10 business days to retrieve it. Beyond that, it will be returned to the sender.

    You can track your package on the website www.colissimo.fr using your tracking number.

    Colissimo delivery in Belgium

    Home delivery — €12

    Your parcel will be delivered to your mailbox. If it is too large, it will be taken to your local post office. You will be notified. by email 24 hours before delivery .

    At the post office — €12

    You can choose the post office of your choice (without prior delivery by the postman). You will be notified when your parcel is available. by email and SMS , with a notification that it is available for collection.

    At a shop — €12

    You can choose from several partner retailers for the delivery of your parcel. You will be notified. via email and SMS as soon as your package is available at the retailer.

    Tracking available on www.colissimo.fr with your tracking number.

    Colissimo delivery to Luxembourg

    Home delivery — €12

    Your parcel will be delivered to your mailbox. If it is too large, it will be available for collection at your local post office. You will be notified. by email 24 hours before delivery .

    At a shop — €12

    You can choose from several partner retailers for delivery. You will be notified. via email and SMS as soon as your package is available at the retailer.

    Tracking available on www.colissimo.fr with your tracking number.